Client Services

We pride ourselves on giving our Clients the highest level of service and so have worked hard to establish an award winning team.

Every company within our sector will boast that they offer the “Best Customer Service”. Having won back to back accolades at the industry’s most prestigious awards, we find the proof is in the pudding (2017 & 2018 UK’s Best Customer Service – Mobile News Awards).

We promise to look after you

As a valued Client of Vivio you will find the Client Services team are always here to help you as needed. With our vast industry experience and friendly yet professional manner, we will hold your hand as much – or as little – as needed to help ensure your account is managed effectively and efficiently.

You will find the customer experience we offer is unrivalled and that is because it is at the core of our values. Other companies may be able to provide you with handsets, but we know it’s the customer service that will make you come back for more!

Key Benefits

  • Recommendations and solutions tailored to you
  • Full flexibility to change contractual or account requirements at any time
  • Bespoke implementation plan designed around you and your users
  • Education and involvement of end users
  • Named team of support specialists
  • Client relationship manager to provide regular face to face support
  • Genuine ongoing proactive management and reporting
  • Clear lines of communication and support

To find out more...

Call us today on 01244 305100

Contact us