Service and Support
Finding the UK's Best Customer Service starts right here!
We want our Clients to have the best experience and we do this by building happy, successful and lasting relationships, which means taking the time to understand their requirements and matching them to a solution that’s truly right.
We ensure our Client Services, Account Management and IT Support teams remain focused on our Clients which is what has helped us win the UK’s Best Customer Service for the last 2 years in a row!
- Proactive monthly bill analysis
- Bespoke solutions to suit you
- Three-ring phone answer policy
- Email response within 2 hours
- Dedicated account manager
- In depth technical support
- Next-day delivery on all orders
- Free loan phone service
"I can honestly say that the service provided by Vivio over the past years has been exemplary. Their monthly monitoring and analysis of our usage saves me a lot of time and ensures that our mobile costs are the lowest they can be"Morrey Oils