04/05/2017 16:24
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Planning a trip to Europe this summer?

Planning a trip to Europe this summer?

Summary

If you’re travelling in Europe this summer there will be new tariffs and regulations for O2 Customers.

O2 customers will be able to use their UK minutes, texts and data in the O2 Europe Zone

From Thursday 15th June the new EU regulations will come into effect resulting in a change to O2 customer’s roaming packages.

O2 customers will be able to use their UK minutes, texts and data in the O2 Europe Zone (subject to a data fair usage policy). This will mean customers won’t have any roaming charges on their bill so you won’t need to worry about additional charges!

The new regulations will be implemented across existing business customers with the exception of bespoke tariffs.

Why is this good for you?

All customers who travel in the European Zone will benefit from reduced roaming charges so you will no longer have to pay £1.66 a day for O2 Travel (in the Europe Zone).

What happens next?

You will receive communication from O2 about the service and will automatically be updated to include roaming in the Europe Zone from Thursday 15th June. Some services such as O2 Travel will be removed from your account.

Please note the data bolton’s, out of bundle or top ups are still available in the UK and EU.

Tariffs that have been tailored made for your account will continue to pay for European roaming as per their current contract. O2 reserve the right to take action for any excessive usage.

 

 

Please see below the countries in O2 Europe Zone:

Austria

French Guiana

Latvia

Reunion Islands

Azores

Germany

Liechtenstein

Romania

Belgium

Gibraltar

Lithuania

Saint Barthelemy

Bulgaria

Greece

Luxembourg

Saint Martin

Canary Islands

Guadeloupe

Madeira

San Marino

Croatia

Guernsey

Malta

Slovakia

Cyprus

Hungary

Martinique

Slovenia

Czech Republic

Iceland

Monaco

Spain

Denmark

Ireland

Netherlands

Sweden

Estonia

Isle of Man

Norway

Switzerland

Finland

Italy

Poland

France

Jersey

Portugal

If you travel in the rest of the world calls outside the EU will not be included within your UK allowance and you will be charged the standard rates depending on country.

Please check with us before you travel and it may be worthwhile to add a bolt-on before you travel!

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