About

When it comes to keeping you connected, there's no one that does it quite like Vivio.

We know that other companies can provide your business with a set of mobile phones, but we pride ourselves on the fact that no one will be able to provide you with a better Client service.

Our Chester telecoms business began in 2001, and whilst we’ve always done things differently, it’s our award winning Client service that truly sets us apart.

We know that communication technology is massively important, but what matters most to us is the people that we’re connecting. That’s why our focus is putting those people, our Clients first.

By providing you with a named account manager. By being at the cutting edge of business communications technology. By always remembering what is most important to us, and that’s you.

 

As well as providing the very latest in business IT services and business telecoms solutions, we also have the passion, the know-how, and most importantly, the people, to keep you and your business connected, no matter where you are.

In fact, we do this so well that we’ve been awarded O2 Partner of the Year two years running!


Client service

As an independent business telecoms provider, we pay attention to the little things.

We believe in developing happy, successful and lasting relationships, which means taking the time to understand your requirements and matching them to a solution that’s truly right for you. That's why our Client Services, IT Services and Account Management teams have won industry awards for providing fantastic, proactive and personal service. 

As part of the Vivio experience, we combine the very best in existing and emerging business technologies. We continuously bring you premium services and cost savings, as well as creating seamlessly integrated solutions to meet and exceed your business telecoms and IT service needs- allowing your team to get on with what they do best without interruption.

Benefits of working with Vivio...

  • Proactive bill analysis
  • Bespoke solutions to continuously benefit you
  • Two-ring phone answer policy
  • Email response within 2 hours
  • A named direct point of contact for personal service
  • In depth technical support
  • Next-day delivery policy on all hardware orders (subject to stock availability)
  • Free loan phone service

Meet the team

  • Mason Brandrick Client Services Specialist

    Vivio is like...

    Serrano chilli. Very flexible in its many forms, sweet and exciting, but also packed with a kick of heat!

  • Jason Feely Client Services Specialist

    Vivio is like...

    Ferrari. Do it with passion or not at all.

  • Daryl Best Client Services Team Leader

    Vivio is like...

    MC Hammer because our competitors… can’t touch this!

  • Kerry Jones Operations Support Specialist

    Vivio is like...

    A buffet- full of variety and something you can always rely on.

  • Luke Wadham Account Manager

    Vivio is like...

    A nice cold pint of Estrella. It's a refreshing, friendly drink you can enjoy when things are going either good or bad, and hopefully leaves you wanting more.

  • James Baker Data Analyst

    Vivio is like...

    Lionel Messi- we're the best at what we do!

  • Nicola Vicarey Account Support Executive

    Vivio is like...

    Conor McGregor- we're good at what we do and we aren't afraid to say it.

  • Kevin Morris Senior Account Manager

    Vivio is like...

    Neville Southall... all our Clients are in safe hands!

  • Suzie Whibberley Head of Finance

    Vivio is like...

    Chocolate... everyone loves a bit of chocolate!

  • Lucy Rowe Executive PA

    Vivio is like...

    Buzz Lightyear. We go to infinity and beyond to ensure our clients receive the best experience.

  • Greg Nott Head of Client Propositions

    Vivio is like...

    A fine malt whisky. Aged beautifully, gets better the older it gets, and although it's not to everyone's taste, if you drink enough, it will grow on you!

  • Ceri Owens PA

    Vivio is like...

    Ibiza. A great place to be where the staff work hard and play hard.

  • James Wright Director

    Vivio is like...

    A camera…focus on what’s important and capture good times…develop from the negatives and if things don’t work out take another shot!

  • Hayley Nott Client Services Team Leader

    Vivio is like...

    One crazy family who always look after each other!

  • Christie Scouller Client Experience Manager

    Vivio is like...

    Jenga- combines friends, skill, strategy and laughter!

  • Grahame Lewis Senior Account Manager

    Vivio is like...

    If Vivio was a car it would be a German car- professional, efficient, trusted and regarded as the best in class due to awards won.

  • Andrea Morris Commercial Director

    Vivio is like...

    Sushi! The people that love us get it, the people that don't just haven't been brave enough to try...

  • Tom Hadfield Account Manager

    Vivio is like...

    If Vivio was a city it would be Tokyo - full to the brim with happy Techy people.

  • Carissa Meyer Account Manager

    Vivio is like...

    Vivio is like cheese and crackers…VERY moreish!

  • Andrew Millington Account Manager

    Vivio is like...

    Baileys. Who doesn't like Baileys?

  • Nick Hilton Client Services Specialist

    Vivio is like...

    A good liqueur coffee on a cold winters day. It’s warm, it does exactly what you need it to do, and it makes life a little bit easier.

  • Chris Moore Client Services Specialist

    Vivio is like...

    Formula One. There are a few good teams out there, but there is only one team that excels above the rest!

  • James Griffiths Senior Account Manager

    Vivio is like...

    A bag of Allsorts sweets. Why? Because there are all sorts of people at Vivio.

  • Gary Scouller Sales Director

    Vivio is like...

    Liam Neeson in Taken. What we have are a very particular set of skills; skills we have acquired over a very long career.

  • Tom Drury Client Services Specialist

    Vivio is like...

    It would be a Range Rover. It feels like, despite the obstacles that it has in front of it, the company is still hungry to keep moving forward and progress to the top.

  • Tiffany Mains Client Development Coordinator

    Vivio is like...

  • Daniel Chowen Operations Team Leader

    Vivio is like...

    A rally car. A high performance machine which can take all that is thrown at it no matter what.

  • Kayleigh Evans Finance Administrator

    Vivio is like...

    Chocolate...anyone who doesn't like chocolate is crazy.

  • Ashley Watson Account Manager

    Vivio is like...

    Amaretto. Strong, potent but nice.

  • Naomi Robinson Operations Support Specialist

    Vivio is like...

    A Formula 1 team. Always looking to improve on the last pit stop, to ensure everything runs smoothly so you can continue your race in life.

  • Mathew Hayes Client Services Specialist

    Vivio is like...

    Cream always rises to the top... so does Vivio.

  • Jason Gribben IT Team Leader

    Vivio is like...

    Chuck Norris- agile and a force to be reckoned with.

  • Chris McLaughlin Senior Account Manager

    Vivio is like...

    It's slick, sexy, dangerous and full of madness - the party never stops...

  • Keisha Vanden Operations Support Specialist

    Vivio is like...

    A calculator- we have a solution for everything

  • Jonathon Alley Senior Account Manager

    Vivio is like...

    Rum Punch... practically perfect in every way!

  • Gemma Baldwin Account Support Executive

    Vivio is like...

    F1 McLaren. A finely tuned machine, powered by a great team!

  • Alex Daniel Client Services Specialist

    Vivio is like ...

    Vivio is like a chameleon- it's always changing.

  • Jack Hayden Support Analyst

    Vivio is like...

    Ariel Atom. It's simplicity at its finest.

  • Kirsti Stockton Account Manager

    Vivio is like...

    Heston Blumenthal. He's crazy, but there is method behind his madness.

  • Nicola Foster Finance Administrator

    Vivio is like...

    Prosecco...everyone feels happy after a glass.

  • Andrew Vickers Support Analyst

    Vivio is like...

    German Beer. Plenty of blends for everyone and offering great taste!

  • Join the team

    We're looking for passionate, smart people with serious talent to help us continue to grow as a team.

    Get in touch
Link Group

"In my experience it’s not very often that you get a company that offer services at such a good rate and can also offer customer support at such a high level."

Link Group
Wedge Group

"I have worked with Vivio for over 6 years now and they have provided brilliant customer service and attention throughout. The service we have received has been invaluable."

Wedge Group Galvanizing Ltd
Levis

"Vivio are proactive at monitoring our account and advice is freely given to help us reduce costs. They always go the extra mile.’

Levi Strauss & Co.
Zodiac Maritime

"Vivio are extremely proactive, always looking to reduce our costs and improve the service. I have every confidence that we partnered with the right company".

Zodiac Maritime
Hyway Logistics

"Vivio is one of a dying breed. Honest in all they do. Professional and more importantly they CARE about their clients."

Hyway Logistics