Latest update from Vivio regarding COVID-19
Dedicated Account Management
Our team of dedicated Account Managers will be with you responsible for overseeing all aspects of the account.
We believe in developing happy, successful and lasting relationships, which means taking the time to understand your requirements and matching them to a solution that’s truly right for you.
Your key account manager
Our Account Managers will build a close relationship with your team and quickly have a full and in depth understanding of your business and usage patterns to ensure they can deliver the best possible service and experience. Closely supported by our Client Services and Account Support teams, we’ll ensure there is always someone on hand.
- Recommendations and solutions tailored to you
- Full flexibility to change contractual or account requirements at any time
- Bespoke implementation plan designed around you and your users
- Education and involvement of end users
- Named team of support specialists
- Client relationship manager to provide regular face to face support
- Genuine ongoing proactive management and reporting
- Clear lines of communication and support
To find out more...
Call us today on 01244 305130Contact us