We know that other companies can provide your business with a set of mobile phones, but we pride ourselves on the fact that no one will be able to provide you with a better Client service.

Our Chester telecoms business began in 2001, and whilst we’ve always done things differently, it’s our award winning Client service that truly sets us apart.

We know that communication technology is massively important, but what matters most to us is the people that we’re connecting. That’s why our focus is putting those people, our Clients first.

By providing you with a named account manager. By being at the cutting edge of business communications technology. By always remembering what is most important to us, and that’s you.

As well as providing the very latest in business IT services and business telecoms solutions, we also have the passion, the know-how, and most importantly, the people, to keep you and your business connected, no matter where you are.

In fact, we do this so well that we’ve been awarded O2 Partner of the Year two years running!

Client service

As an independent business telecoms provider, we pay attention to the little things.

We believe in developing happy, successful and lasting relationships, which means taking the time to understand your requirements and matching them to a solution that’s truly right for you. That’s why our Client Services, IT Services and Account Management teams have won industry awards for providing fantastic, proactive and personal service.

As part of the Vivio experience, we combine the very best in existing and emerging business technologies. We continuously bring you premium services and cost savings, as well as creating seamlessly integrated solutions to meet and exceed your business telecoms and IT service needs- allowing your team to get on with what they do best without interruption.

Benefits of working with Vivio...

  • Proactive bill analysis
  • Bespoke solutions to continuously benefit you
  • Two-ring phone answer policy
  • Email response within 2 hours
  • A named direct point of contact for personal service
  • In depth technical support
  • Next-day delivery policy on all hardware orders (subject to stock availability)
  • Free loan phone service

Meet the team

  • Daryl Best Client Services Team Manager

    Vivio is like...

    MC Hammer because our competitors… can’t touch this!

  • Luke Wadham Account Manager

    Vivio is like...

    A nice cold pint of Estrella. It's a refreshing, friendly drink you can enjoy when things are going either good or bad, and hopefully leaves you wanting more.

  • Louisa Tett Executive Assistant

    Vivio is like...

    One of those rare old sweet shops. A selection of all your favourites along with exciting new ones….. something to suit everyone.

  • Tom Drury Account Manager

    Vivio is like...

    A Range Rover - despite the obstacles that it has in front of it, the company is still hungry to keep moving forward and progress to the top.

  • Bryony Webster Client Services Specialist

    Vivio is like...

    Is like a good book – you don’t’ want to put it down or walk away from it.

  • Callum Oxton IT Support Engineer

    Vivio is like...

    A Ford Mustang, a unique & experienced machine.

  • Gabriella Williams Finance Assistant

    Vivio is like...

    E=mc2...Finding you solutions at the speed of light!

  • Kieran Proctor Apprentice Junior Developer

    Vivio is like...

    An unfinished jigsaw puzzle... we are the missing piece!

  • Suzie Whibberley Head of Data & Systems Development

    Vivio is like...

    Chocolate... everyone loves a bit of chocolate!

  • Chris McLaughlin Senior Client Engagement Manager

    Vivio is like...

    It's slick, sexy, dangerous and full of madness - the party never stops...

  • Andrew Vickers Pre-Sales Executive

    Vivio is like...

    German Beer. Plenty of blends for everyone and offering great taste!

  • Jonathon Alley Account Manager

    Vivio is like...

    Rum Punch... practically perfect in every way!

  • Nic Adam Client Services Specialist

    Vivio is like...

    A winning football team, everybody has their roles and works together to be the best.

  • Andrea Morris Commercial Director

    Vivio is like...

    Sushi! The people that love us get it, the people that don't just haven't been brave enough to try...

  • Sian Webster Head of Marketing

    Vivio is like...

    Jurgen Klopp, even the mancs love him.

  • Mathew Hayes Client Services Specialist

    Vivio is like...

    Cream always rises to the top... so does Vivio.

  • Daniel Chowen Operations Team Manager

    Vivio is like...

    A rally car. A high performance machine which can take all that is thrown at it no matter what.

  • James Wright CEO

    Vivio is like...

    A camera…focus on what’s important and capture good times…develop from the negatives and if things don’t work out take another shot!

  • Antur Jones Client Services Specialist

    Vivio is like...

    A bottle of wine. It just gets better with age.

  • Lucy Rowe Account Support Manager

    Vivio is like...

    Buzz Lightyear. We go to infinity and beyond to ensure our clients receive the best experience.

  • Greg Nott Head of Managed Services

    Vivio is like...

    A fine malt whiskey. Aged beautifully, gets better the older it gets, and although it's not to everyone's taste, if you drink enough, it will grow on you!

  • Nicola Foster Finance Support Specialist

    Vivio is like...

    Prosecco...everyone feels happy after a glass.

  • Nick Hilton Billing & Data Team Specialist

    Vivio is like...

    A good liqueur coffee on a cold winters day. It’s warm, it does exactly what you need it to do, and it makes life a little bit easier.

  • Paul Cozens Senior Developer

    Vivio is like...

    your best friend, always there when you need them!

  • Kerry Best Operations Support Specialist

    Vivio is like...

    A buffet- full of variety and something you can always rely on.

  • James Griffiths Senior Client Engagement Manager

    Vivio is like...

    A bag of Allsorts sweets. Why? Because there are all sorts of people at Vivio.

  • Ryan Oliver Junior IT Support Engineer

    Vivio is like...

    a SR-71 "Blackbird". A ground-breaking, lightning fast, perfectly engineered machine.

  • Jason Feely Account Manager

    Vivio is like...

    Ferrari. Do it with passion or not at all.

  • Kevin Morris Account Manager

    Vivio is like...

    Neville Southall... all our Clients are in safe hands!

  • Andy Hankey Senior Developer

    Vivio is like...

    A good Marvel movie - meets your expectations and leaves you wanting more.

  • James Baker Billing & Data Manager

    Vivio is like...

    Lionel Messi- we're the best at what we do!

  • Tom Hadfield Account Manager

    Vivio is like...

    If Vivio was a city it would be Tokyo - full to the brim with happy Techy people.

  • Scott McHarrie Finance Assistant Apprentice

    Vivio is like...

    A cheeky Nandos... there is something to suit everyone!

  • Aaron Haddock Client Services Specialist

    Vivio is like...

    Google... We are everything you are searching for.

  • Chris Moore Client Services Specialist

    Vivio is like...

    Formula One. There are a few good teams out there, but there is only one team that excels above the rest!

  • Carissa Meyer Account Manager

    Vivio is like...

    Vivio is like cheese and crackers…VERY moreish!

  • Andrew Millington Account Manager

    Vivio is like...

    Baileys. Who doesn't like Baileys?

  • Hannah Whiteside Billing & Data Team Specialist

    Vivio is like...

    A breath of fresh air.

  • Ben Legend Support Analyst

    Vivio is like...

    A Friday night every day! You never want it to end…

  • Tom Kirby Apprentice Junior Developer

    Vivio is like...

    Peanut butter, it only takes a small number of ingredients to make something great.

  • Jack Hayden Technical Delivery Manager

    Vivio is like...

    Ariel Atom. It's simplicity at its finest.

  • Grahame Lewis Head of Account Management

    Vivio is like...

    If Vivio was a car it would be a German car professional, efficient, trusted and regarded as the best in class due to awards won.

  • Keisha Vanden Operations Support Specialist

    Vivio is like...

    A calculator- we have a solution for everything

  • Join the team

    We're looking for passionate, smart people with serious talent to help us continue to grow as a team.

    Get in touch

In my experience it’s not very often that you get a company that offer services at such a good rate and can also offer customer support at such a high level.

Link Group

I have worked with Vivio for over 10 years now and they have provided brilliant customer service and attention throughout. The service we have received has been invaluable.

Wedge Group Galvanizing Ltd

Vivio are proactive at monitoring our account and advice is freely given to help us reduce costs. They always go the extra mile.

Levi Strauss & Co.

Vivio are extremely proactive, always looking to reduce our costs and improve the service. I have every confidence that we partnered with the right company

Zodiac Maritime

Vivio is one of a dying breed. Honest in all they do. Professional and more importantly they CARE about their clients.

Hyway Logistics