Testimonials
Click the logos to find out more…

"It has been a pleasure to deal with Vivio in the year I have worked for Moneysupermarket.com
I do have confidence in the service and the account management I receive from you and the rest of the team at Vivio and I look forward to continuing the relationship between our two companies. Your personal assistance with our account has been very efficient and professional."

"Tough economic conditions and the ever changing UK mobile telecommunications market force companies to take tough decisions when it comes to deciding who to work with and for how long.
At Fayrefield Foods Ltd we are proud to say we have traded with Vivio for four years and this relationship is set to continue. A highly competitive tariff, combined with a bespoke tailored mobile solution which encompasses our need for 40 UK mobile phones, an international telephony solution for our global team and comprehensive data plan all come together to deliver the ideal package for our needs.
With a service level second to none, all come together to form a professional and friendly business relationship which are set to continue long into the future."

"I receive calls on a daily basis from agents for mobile networks, but I can honestly say that I chose the correct partner with Vivio. It is comforting to know that I can totally rely on the experience and back up service of all your staff, in the knowledge that any problem or request will be resolved very quickly. I hope the relationship will last for many more years."

"Just a brief letter to say how pleased I am with the level of service, and competitive pricing Vivio have given to FLIR systems Ltd over the past four years. FLIR have always sought the minimum commitment to any Telecoms company, due to the fast changing nature of the business and that almost without fail, to continue getting the best deal meant changing suppliers. Vivio have broken that chain for FLIR in that we gave extended our existing contracts early twice now, which is testament to our confidence in the ongoing service and support Vivio offer.
I can also honestly say, Vivio are the first Telecoms company I have dealt with that genuinely provide monthly reports, making suggestions to improve our account savings. I have had many companies offer this in the past, but not deliver. I look forward to continuing our working relationship."

"The essence of good customer service is not necessarily having the right answer immediately but the wiling to go and get it and then call you straight back. This is one thing that Vivio manage to do very well. If after you put the phone down you know that whatever the problem was is being sorted and that you can tick that particular job off the list then that shows a good degree of professionalism. That it is done with a laugh, a bit of a joke and the feeling that you are being talked to as a person and not as a corporate entitly is a bonus and well, that makes the delay a little easier as well!"

"I do not normally write references for anyone, but the support we have received from Vivio Limited has been second to none. We have been with Vivio limited for just on 8 years now, and have extended our O2 contract for a further two years via Vivio. Vivio have continually monitored our spend, and their account management team advised us on the best ways to further reduce our expenditure.
I would therefore strongly recommend that you contact Vivio to see if they can help you, and I am confident they will exceed your expectations."

"Just thought I'd drop you a note to say how excellent your support team are. At least once a week, I get sales calls from mobile phone companies wanting us to change from Vivio and I keep telling them that the most important thing to us (as well as outstanding pricing of course) is the standard of customer service. I just state to the caller that we will not even consider a move to an alternative third party supplier because Vivio's service is so good. Please pass on my appreciation to all your staff and assure them that we will continue this excellent working relationship for some years to come."

"Can I once again express my thanks to you and your staff for several years of excellent service from all departments, of which has been invaluable to our group of companies. May we wish it to continue for several more years to come."

"Just a note to say thanks for looking after our O2 account in such a professional manner over the last twelve months. Our contract is up for renewal shortly and our renewal is more likely as I have a good contact point for my queries and problems. I do not write many notes praising my suppliers and this is the first to a telecoms provider.
Keep up the good work."

"I just wanted to drop you a note as we come into the tenth year of working together, and formally thank you for everything you have done during that time.
In an industry famed for low moral standards, I've found you and Vivio to be of the highest, thoroughly refreshing, honest, trust-worthy and a pleasure to deal with. When you have said this is the best price, I always felt it is , and believe you have gone that step beyond what the other companies do to ensure that we end up with the best deal available.
It shouldn't go unnoticed how proactive you have been in managing our account as well, both around renewal time, and throughout the year when you have felt tweaks can be made to our account to save money or get more for what we are paying. Of course, when we had a mobile phone stolen, again you went above and beyond, and knew about it even before I did, and couldn't do enough to help.
I look forward to another ten year's working together."

"Our Account Manager has proved to be very helpful since taking over our account management with O2. He is always quick to return calls and emails and has provided nothing but professional support and advice on our mobile communications needs."

"...Thanks for the help in delivering a deal to enable me to bring iPhones into our business. I know it wasn't easy and the patience you showed added to the understanding of the commercial drivers was really appreciated.
You know that I have manfully resisted the demands of my creative colleagues over the years to provide these handsets but you, regrettably, have formulated a package that means I couldn't resist the pressure anymore!
Anyway, the users here are very excited and are looking forward to taking delivery of the phones. I'm sure that the logistics of handling all the technical changes wil be handled with the usual efficiency."

"We were introduced to Vivio back in 2007, at which time we were about to make a move from Vodafone to O2 direct. After giving us an even better deal than the already fantastic incentive from O2 themselves, we took the plunge. Since that time, I can honestly say it was the right decision. With a great account management team I know I can trust Vivio to give me the best advice on anything that I'm looking for. I have great rapport with my account manager and he always gives me honest advice. Any problems that we've had have been dealt with swiftly by Vivio on our behalf. We've never had the "pushy" sell from Vivio when it came to either renewing our contracts, or upgrading to better hardware.
I don't think I could ask for a better service from a service provider."

"Vivio have supplied our 40 mobile telephones for over seven years and during this time we have found them to provide a reliable, economical solution. Previously we had chopped and changed supplier and never found a reliable source.
We wish them well for the future and hope that we can continue to trade for some time to some."

"I thought I would write and say how pleased we are with your level of service and pricing you have provided over the last three years. Previously, we had a contract with O2 as a business partner. We experienced many annoying problems with O2's billing arrangements and helpline. We have had no such problems with your company. Your staff are courteous and helpful and are a credit to the telecoms industry. We receive many calls from other telecoms companies, who are told we have no intention of changing telecom provider.
Keep up the good work."

"I would like to take this opportunity to say thank you for the ongoing good service that the team at Vivio supply to Britsec Security. As a business we have been dealing with you now since 2002 and you have continued to demonstrate good value and service throughout the continual changes within our business.
Any issues that arise whether it is billing or hardware related are always dealt with promptly.
I would have no hesitation in recommending Vivio to anyone."

"I am pleased to write this letter of recommendation for Christie and Gary. I have been working with Christie and Gary since March 2010, and have found their work to be efficient and effective. Both Christie and Gary are excellent Account Managers with the ability to build strong working relationships with your clients, reliable with excellent attention to detail and we are delighted with the service we have been receiving since last year.
We have had many urgent requests sent to Vivio and in all of these situations, Christie and Gary have worked very hard in order to provide excellent customer service to Mansion at all times and on many occasions going above and beyond in order to meet B2C objectives.
I have no hesitation in recommending the services of Christie and Gary as they are trustworthy individuals whom can be relied upon in any situation and will go the extra mile for their clients and I look forward to working with them in the future."


































